Update

New Update

• I cannot Update the App
• I didn't get what I've purchased at Kiosk.

Frequently Asked Questions

Known Issues

• The game stops running.
• I cannot install the game!
• Infinite loading! Cannot log in.
• My fields are gone!
• Items are gone.
• I don't get push notification. How to activate it?

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My Account

My Account

• I want to restore my withdrawal account.
• I want to leave the game.
• Is it possible to play multiple accounts on a single device?
• Transfer my ranch to other device

In-App Purchases & Billing

In-App Purchases & Billing

• Refund
• Accepted Payment Methods
• Where can I find my purchase history?
• I couldn’t receive purchased items.

Happy Ranch Wiki

Kiosk

• Advertisement of Kiosk
• How to change the price of registered item on the Kiosk?
• Is it possible to re-collect the item that already has been registered on th Kiosk?

Edit Mode

• Can I delete, erase or sell buildings or decorations?
• Edit mode
• How to move buildings or decorations?
• What is the Dream decoration?

Fruit Trees & Bushes

• How do trees and bushes work?
• Lack of saws and axes

Mine & Jewel Producing Shop

• What is the Jewel Processing Shop?
• What is the Mine?

Gift Coin

• How to earn the gift coin?

Expand the Ranch

• How can I expand my ranch?
• I need more expansion items for my storages!

Level

• Exp is shown as MAX.

Hall of Fame

• What is the Hall of Fame?

Adventurous Ship

• Help Request for the adventurous ship.
• How can I embark QLTON?
• How can I help friend's Adventurous ship?
• I have all goods for the adventurous ship, but I cannot fill the boxes.
• The adventurous ship is too hard.

Products & Produce Facility

• Does crop go away if it's not harvested?
• I cannot produce a good even I have all raw materials.
• I have 0 crop. What can I do?
• Time of Harvesting crops is different than the actual time.

Send Gift / Receive Gift

• Maximum numbers of sending gifts.
• You sent a gift but your friend didn't get one.

Event

• How can I check the event information?
• I cannot enroll the Event.

Storage (Silo & Warehouse)

• Need more expansion items for my storage!

Quests

• I don't get quests anymore!

QLTON

• I cannot purchase QLTON.
• QLTON has been gone!

Happy Second

• HappySecond(Clock) has been gone!
• Maximum number of Happy Second.

[Help] feature

• Want to help more friends!

Sound & Setting

Sound & Setting

• Cannot hear any sound in game.
• How to enable the Bluegem confirmation step?

Policy & Related Sites

Sites

• HappyRanch Official Page

Customer Service

• Contact Customer Service
• Feedback & ideas for Happy Ranch

Terms of Service

• Game Service Policy
• Privacy Policy